Privacy

Zoeterwoude-Rijndijk, 25 May 2018.

AKB Longs b.v. cares about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services. We do not make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by AKB Longs for that purpose. With the publication of a new version, the validity of all previous versions will no longer apply. This privacy policy describes which information about you is collected by us, where this data is used for and with whom and under what conditions this data can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us.

If you have questions about our privacy policy, please contact our contact person for privacy matters. You will find the contact details at the end of our privacy policy.

Data processing

Below you can read how we process your data, where we save it, what security techniques we use and for whom the data are transparent.

Webshop software

Our webshop is developed with Shopfactory software. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopfactory has access to your data to provide us (technical) support. They will never use your data for another purpose. Shopfactory is obliged, on the basis of the agreement that we have concluded with them, to take appropriate security measures. Shopfactory uses cookies to collect technical information regarding your use of the software. No personal data is collected and or stored.

E-mail and mailing lists

We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for your own purposes. You will see the 'unsubscribe' link at the bottom of every e-mail sent automatically via our website. You will no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that make it clear whether e-mails are opened and read. MailChimp reserves the right to use your data for the further improvement of the services and to share information with third parties.

Payments

We use the platform of Santu Pty Ltd. to handle the payments in our webshop. Santu Pty Ltd. processes your name, address and residence details and your payment details such as your bank account or credit card number. Santu Pty Ltd. has taken appropriate technical and organizational measures to protect your personal data. Santu Pty Ltd. reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above mentioned safeguards regarding the protection of your personal data also apply to the components of Santu Pty Ltd's services for which they engage third parties. Santu Pty Ltd does not store your data for longer than allowed by the legal deadlines.

Reviews

We collect reviews via the platform from Google. If you leave a review via Google you are obliged to enter your name, place of residence and e-mail address. Google shares this information with us so that we can link the review to your order. Google also publishes your name and place of residence on there own website. In some cases, Google may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with Google. They only use this information for the purpose of inviting you to leave a review. Google has taken appropriate technical and organizational measures to protect your personal data. Google reserves the right to engage third parties for the provision of services, for this we have given Google permission. All the above mentioned safeguards regarding the protection of your personal data also apply to the parts of the service for which Google engages third parties.

Shipping and logistics

If you place an order with us, it is our job to have your package delivered to you. We use the services of GLS for the execution of the deliveries. It is therefore necessary that we share your name, address and residence details with GLS. GLS uses this information only for the purpose of performing the agreement. In the event that GLS engages subcontractors, GLS also makes your data available to these parties. Gls subcontractors also use this data only for the purpose of executing the agreement.

Invoicing and accounting

We use the services of SAP Business One to keep records of our administration and accounting. We register your name, address and residence details and details regarding your order. This data is used for managing sales invoices. We use the services of SAP Business One to keep records of our administration and accounting. We register your name, address and residence details and details regarding your order. This data is used for managing sales invoices. Your personal data is sent and stored protected. SAP Business One is required to maintain confidentiality and will treat your information confidentially. SAP Business One does not use your personal data for purposes other than those described above.

Purpose of data processing

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later date - other than at your request - we will ask you explicitly for this. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data.

Participation in tax and criminal investigation.

In some cases, AKB Longs can e.g. on the basis of a legal obligation to keep sharing your data in connection with tax or criminal investigations by the government. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your information as long as you are our client. This means that we keep your customer profile until you decide that you no longer wish to use our services. If you indicate this, we will also interpret this as a request for forgiveness. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in connection with your order.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent abuse, we will send copies and copies of your data only to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or for example by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request for forgiveness we administer anonymous data. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection

You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the e-mail address known to us, stating the category under which we have stored this data.

Rectification right

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us.

Right to restriction of processing

You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data until you cancel the restriction will no longer be processed.

Right of transferability

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this, processed by a third party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or processed on our behalf by other processors or third parties on the e-mail address known to us (in all likelihood we can provide such information in the event that the service is no longer continued, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

In such cases you have the right to object to the processing of your personal data by or on behalf of AKB Longs b.v. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision making or pro fi le. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.

Cookies from third parties

In the case that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. On this page you will always find the most recent version. If the new privacy policy has consequences for the way we process already collected data relating to you, we will notify you by e-mail.

Contact details

AKB Longs b.v.
Energieweg 50
2382NN Zoeterwoude-Rijndijk
The Netherlands
P +31 71 5765200
E tools@akblongs.nl
Contact person for privacy matters:
E webmaster@akblongs.nl